Managing Users
Users and groups are accessed under the Users & Groups tab. Users and groups can be added manually or through LDAP Discovery or CSV upload. An administrator can add a user and group by providing basic details through a web form. Users can only be added if their SMTP address domain has already been registered.
To add a user:
- Click on the Users & Groups tab.
- Click on the Users tab.
- Click on Add a User button.
- Fill in the required information (*Required Fields).
First Name: The first name of the user.
Surname: The last name (surname) of the user.
*Email Address: The primary email address of the user.
*User Privileges: The role of the user:
- Click Save.
When you create an End-User a welcome email is sent by default. Users will be directed to click on an encoded URL in order to set their own password.
To reset a users password:
- Click on the Users & Groups tab.
- Click on the Users tab.
- Locate the user you wish to update.
- Click the users name or the edit button.
- Click on Reset Password.
This will automatically send user an email with a link to create a new password.
To update a user:
- Click on the Users & Groups tab.
- Click on the Users tab.
- Locate the user you wish to update.
- Click the users name or the edit button.
- Update information as needed.
- Click Save.
To delete a user:
- Click on the Users & Groups tab.
- Click on the Users tab.
- Locate the user you wish to delete.
- Check the checkbox next to the user.
- Click the Select list and select Delete.
- Click Apply.
To add an alias to a user:
- Click on the Users & Groups tab.
- Click on the Users tab.
- Click on the name of the user you wish to add the alias to.
- Click on the Aliases tab.
- Click Add Alias.
- Type the alias into the text box.
- Click Save.
- Repeat as necessary.