Sentinel Messaging have implemented logic into our engines to help deal with the recent Dridex campaigns in which emails contain macro enabled attachments. As such there may be emails with legitimate macro enabled attachments being detected as spam and subsequently quarantined. If this occurs it is recommended that the end user recipient release these from quarantine. For silent users the org admin or channel admin can release these emails on their behalf.
Articles in this section
- Spam Settings Explained
- Sentinel Messaging Filters: Expanded overview
- SPF Check on Sentinel Messaging for inbound mail
- Options for handling Bulk Mail
- Report spam from Email Logs
- How to Whitelist an IP Address to Bypass Spam Filtering in Sentinel Messaging
- False Positive and False Negative Reporting
- Sender Lists – Safe and Block
- Adding a Spam-reporting footer to inbound email
- Does Sentinel Messaging monitor outbound email as spam?